Top 5 Risks to Use Public IM Within an Organization
1 Comment Published September 28th, 2006 in Technology.
As instant messaging technology is embraced by information workers and their organizations, it is important that system administrators and information technology (IT) professionals within these organizations recognize both the value and the potential risks posed by this new technology.
For some organizations, the use of public IM clients is an acceptable, low-cost alternative to traditional forms of communication. However, reliance on public or consumer-class IM applications creates some unique obstacles:
Risk 1
The organization has little or no control over how IM applications are used and implemented. Public IM applications cannot be easily “locked” to constrain the types of messages sent or with whom they may be exchanged.
Risk 2
The lack of interoperability between major IM applications makes standardization difficult. Users may have to install multiple IM clients to communicate with all of their intended parties.
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